IGNOU Grievance Portal 2025 – The Indira Gandhi National Open University (IGNOU) is one of the largest distance-learning universities in the world. With millions of students enrolled, it’s natural that some may face issues related to admission, study material, exam results, grade cards, revaluation, or other academic concerns.
To address these problems efficiently, IGNOU has introduced the IGNOU Grievance Portal 2025, also known as iGRAM (IGNOU Grievance Redressal and Management). This online platform allows students to lodge complaints, track their status, and get resolutions in a systematic manner.
In this article, we will guide you through the IGNOU Grievance Portal, including how to submit complaints, track their progress, and get your issues resolved.
What is IGNOU Grievance Portal (iGRAM)?
The IGNOU Grievance Portal (iGRAM) is an official online system that allows students to:
✔️ File complaints related to admission, exams, study material, fee refunds, and more.
✔️ Track the status of their complaints in real-time.
✔️ Get solutions directly from IGNOU’s regional or headquarters officials.
This platform helps students avoid long waits and ensures that their issues are resolved transparently and efficiently.
Common Issues Handled by IGNOU Grievance Portal
Students can submit grievances related to the following issues:
| Category | Examples of Issues |
|---|---|
| Admission Issues | Enrollment errors, course change requests, re-admission problems |
| Study Material | Non-receipt of books, incorrect study material |
| Examination Issues | Errors in exam forms, incorrect hall ticket details |
| Results & Marksheet | Grade card errors, delay in marksheet dispatch, revaluation issues |
| Fee & Refunds | Payment failures, refund requests |
| ID Card Issues | Download errors, missing student ID card |
| Assignment Submission | Delay in assignment marks, missing assignment status |
| Regional Center Issues | Miscommunication, delay in responses |
If your issue is not listed, you can still raise a general complaint on the iGRAM portal.
How to Register a Complaint on IGNOU Grievance Portal?
Follow these steps to submit your grievance:
Step 1: Visit the IGNOU Grievance Portal
Go to the official iGRAM portal:
👉 IGNOU Grievance Portal 2025
Step 2: Click on “Register Grievance”
On the homepage, find and click the “Register Grievance” button.
Step 3: Enter Your Details
Fill in the required details:
- Enrollment Number
- Program Code
- Regional Center
- Category of Complaint
- Description of Issue
- Upload supporting documents (if applicable)
Step 4: Submit Your Complaint
After entering the details, click on “Submit”. You will receive a Grievance ID, which you can use to track your complaint.
How to Track IGNOU Grievance Status?
To check the status of your complaint:
1️⃣ Visit the IGNOU Grievance Portal 👉 Click Here
2️⃣ Click on “Track Grievance”.
3️⃣ Enter your Grievance ID and Enrollment Number.
4️⃣ Click “Submit” to view the current status of your complaint.
IGNOU Grievance Resolution Timeline
| Type of Complaint | Estimated Resolution Time |
|---|---|
| Admission Issues | 15-30 days |
| Study Material Delivery | 20-45 days |
| Exam & Result Issues | 15-30 days |
| Fee Refunds | 30-60 days |
| ID Card Issues | 10-15 days |
Contacting IGNOU Regional Centers for Grievances
If your complaint is not resolved within the estimated time, you can directly contact your IGNOU Regional Center. Find your regional center’s contact details here:
👉 IGNOU Regional Center List
Important Links and Information
| Service | Link |
|---|---|
| Register a Grievance | Click Here |
| Track Grievance Status | Click Here |
| IGNOU Grade Card Check | Click Here |
| IGNOU Marksheet Download | Click Here |
| IGNOU Revaluation Form | Click Here |
| IGNOU Regional Center List | Click Here |
FAQ about IGNOU Grievance Portal 2025
What is IGNOU iGRAM?
The IGNOU iGRAM (Grievance Redressal and Management System) is an online platform where students can submit and track complaints related to their academic issues.
How do I register a complaint on the IGNOU Grievance Portal?
Go to the IGNOU Grievance Portal, click “Register Grievance”, enter your details, describe your issue, and submit the complaint.
How can I check the status of my complaint?
Click on “Track Grievance” on the IGNOU iGRAM portal and enter your Grievance ID and Enrollment Number.
What types of issues can I report on the IGNOU Grievance Portal?
You can report problems related to admissions, study materials, exam results, fee refunds, ID cards, assignments, and more.
How long does IGNOU take to resolve complaints?
Resolution times vary, but most issues are resolved within 15 to 45 days.
Can I submit supporting documents with my complaint?
Yes, you can upload documents (like fee receipts, marksheets, or screenshots) to support your complaint.
What should I do if my grievance is not resolved?
If your issue is unresolved, contact your Regional Center or send an email to IGNOU’s grievance team.
Can I submit multiple grievances?
Yes, students can submit multiple grievances if they have different issues.
Is there a helpline number for IGNOU grievances?
You can call IGNOU’s Student Service Center at 011-29572514 or 29572513.
Can I edit my grievance after submission?
No, once submitted, a grievance cannot be edited. However, you can submit a new grievance if needed.
Conclusion
The IGNOU Grievance Portal 2025 is an essential platform for students facing any academic or administrative difficulties. By using iGRAM, you can submit complaints, track their progress, and get solutions efficiently.
If you have any issues with admission, exams, study materials, results, fees, or assignments, don’t hesitate to raise a complaint through the IGNOU Grievance Portal. For the fastest resolution, ensure that you provide complete details and upload supporting documents.
👉 Submit Your Grievance Here and get your issues resolved today!
